Turn passers-by into guests with this "contactless" digital queueing system including Covid-19 Pre-check.
Your guest is welcomed by the chatbot and guided. The tool manages pro-actively expactations too.
You only need a smartphone and a simcard. Setup from € 100* and daily usage € 1,00.
In this day & age, where the hospitality industry -hopefully- may open it's doors again, you will have to meet a number of new requirements. For example, you are required to do a Covid-19 pre-check through mandatory reservations.
By using your own WaitsApp Chatbot you can have passers-by answer a couple of questions on their own phone and have them put themselves in the digital queue.
The guest can then wait at a (social) distance from fellow visitors for a table and you can assign tables with 1 tap, seat guests, as well as communicate your "Covid-19" house rules (wash hands!) And, for example, share information about take-out and/or delivery service.
Waits.App is also a perfect alternative guest paging system. Whenever an order is ready you can simply page the guest with pickup instructions.
Your business is open again. And you want to abide to the rules.
This chatbot reduces your workload.
Want to page your guests when their order is ready? That is also possible!
You do not need a (expensive) buzzer / coaster system. Advantage: Contactless!
Only guests who pass the "preliminary triage" can enter the queue.
Order ready for pickup? Page your guests with the module "Text the Guest".
Guests can draw the attention of your staff through the chatbot.
The queue length and expected waiting time is updated proactively.
The chatflow can be offered in multiple languages.
The chat flows & images can be adapted to the feel of your business.
The app sends all data over encrypted channels. The queue management app doesn't store any data.
In addition to texts, you can also send pictures, sounds, locations and files. E.g. your menu.
After the one-time setup and 1 month of usage, we maintain only 1 week notice.
Pair your (dedicated) WhatsApp phone and WaitsApp is ready to queue your guests!
A passer-by walks by your business and reads about the queue, fires up WhatsApp and starts chatting.
He does the Covid-19 pre-check, asks for pax # and shares the expected waiting time.
The queue management app chimes. Through this easy to use app you can see who is waiting.
As soon as a table is available, you enter its number and call the guest with 1 tap.
Guests could optionally draw attention of your staff or you can page guests when pickup is ready.
To use your chatbot you only need a phone with WhatsApp and an active phonenumber.
You can buy prepaid numbers for as low as € 1,00.
We provision your chatbot and you connect your phone yourself via the queue management app.
For this amount we code your chatflows, link the waiting list action intents and host a unique web application that is the engine behind your "digital waiting list". We also create a domain, in order for you to easily access the queue management app.
You can control the "queue management app" on the same phone as your Whatsapp number, or even better on a separate tablet / computer, which you have for example at the cash register or reception desk. In one glance you see who is on the waiting list and you can call guests with 1 click.
Effort is required for setting up the texts specifically for your business. Such as the Tone of voice, questions, answers as well as linking media -menu-, logotypes, pictures and "stickers".
Based of an initial sample chat flow you can request adjustments for your business.
Your chatbot will be activated no later than 1 working day thereafter. You will also be assigned your own waits.app/yourname which opens WhatsApp directly onto your bot!
Maybe you have your own ideas for using the Waits.App bot? Would you like to integrate it with your reservation system? Have it handle orders? Pay online through Waits.App?
We are happy to help!